Frequently Asked Questions (FAQs)

What can I do on ICHRIE's eLearning platform?

You can:

• Register for upcoming live webinars 
• Listen to past webinar recordings
• Register for and access self-paced courses and Job Aids

I am a member of ICHRIE. Do I have to create a new login to access information on this platform?

No. Your login credentials are the same as those you use to access CHRIE.org

I am not a member of ICHRIE. Do I have to create a new login to access information on this platform?

Yes. You may browse available content such as webinars and a few sample courses at no cost. You will need to create a free profile (if you do not already have one) in order to register for a webinar or course, or to access on-demand recordings. Most eLearning content is available at a lower cost for ICHRIE members, so you may want to consider joining ICHRIE to take advantage of this member benefit.

How do I access paid eLearning content through this platform?

Browse the catalog to view upcoming live and on-demand offerings. Then click the "Register" button to pay for your selected content. You will need to create a free profile (if you do not already have one) in order to register for a webinar or course, or to access on-demand recordings.

How long will I have to complete a self-paced course? 

Course registrants have six months to complete the course.  We will send you a reminder when your course is going to expire one week in advance.

How is a self-paced course different from a live event? 

Course registrants can start and move through the course at their own pace–pausing throughout–as they choose. Live events are of a limited duration with a designated start date and time. 

How can I access my badge or certificate of completion? 

Once you have completed a course, you may download a badge. Once you have completed a learning track, you can print your certificate of completion by going to the course and clicking on the "Certificate" button.

Do I have to finish the entire course to access the certificate of completion? 

 Yes, you have to complete the entire course in order to access a certificate.

If I have other questions that were not addressed in this FAQ, who should I contact? 

 Please contact Mary Richards mrichards@chrie.org